Terms of service
1 - Object: the purpose of these conditions is to define the terms under which the user (hereinafter the "User ") of the website accessible at the address www.drsmith.fr (hereinafter the "Site") navigates on it.
2 - Description of the Site: the Site offers the online sale of care products and everyday products (hereinafter the " Products”).
3 - Access to the Site: the User navigates freely and free of charge on the Site.
The simple consultation of the Site does not require the prior creation of an account.
Access to the Products, as well as the purchase of these on the online store, does not require the creation of a personal account either.< /span>
An account can be created by clicking on the dedicated tab on the Site.
To create this account, the User must specify his surname, first name, email address, and password.
It is specified that our Company is not required to verify the validity of the aforementioned information so that our responsibility cannot be retained in the event that this information is incorrect.
After validation of the creation of the account, the User receives an e-mail confirming his registration to the Site.
The User undertakes to keep his username and password secret and not to disclose them to any third party. He is solely responsible for access to the Site using his username and password, unless there is proof of fraudulent use which is not attributable to him.
In the event of loss of their username and/or password, the User has the possibility of asking our Company to send an e-mail giving him his username and allowing him to reset his password.
In the event of misappropriation or fraudulent use of their username and/or password, the User undertakes to notify our Company immediately.
4 - Use of the Site: the User is prohibited from misappropriating or attempting to misappropriate the functionalities of the Site for other purposes than those described in article 2 of these conditions.
5 - Personal data: in the context of the operation of the Site, our Company may collect personal data from you. regarding.
6 - Liability and insurance: our Company is bound by an obligation of means in the context of the use of the Site by the User. Consequently, the responsibility of our Company can only be engaged in the event of demonstration of an actual fault on its part having caused damage to the User. Our Company declares in this respect that it has taken out insurance covering the consequences of a commitment of its liability with a reputable and notoriously solvent company and undertakes to provide any proof of this on first request.
Given the specificities of the Internet network, our Company cannot offer any guarantee of continuity of the Site. Its liability cannot, therefore, be engaged in the event of damage related to the temporary impossibility of accessing the Site, due in particular to a malfunction or saturation of the Internet network.
It is recalled that our Company is not liable for damages resulting from incorrect or incomplete information on the part of the User, in particular within the framework his order, or misuse of the Site by the latter.
7 - Security: the Site is subject to a security system to protect as effectively as possible all data related to means of payment used on the Site.
8 - Intellectual property: any total or partial reproduction of the Site for other than private use is strictly prohibited. The same applies to texts, comments, works, illustrations and images contained on the Site in accordance with the provisions of the Intellectual Property Code, as well as the international conventions in force.
9 - General provisions: any modification of these general conditions may be made by our Company. The modification will automatically apply on the effective date indicated in the notification of this modification by e-mail or on the Site.
In the event that any of the stipulations of these general conditions is declared null or contrary to a provision of public order, it will be deemed unwritten and all other stipulations will remain in force and retain their full effect.
10 - Applicable law and handling of complaints under the Site: these general conditions are subject to French law.
Any dispute relating to the validity, conclusion, interpretation, execution and/or termination of the contract resulting from the acceptance of these conditions is subject to French courts.
However, in accordance with article L612-1 of the Consumer Code, customers are offered free use of the service of the e-commerce Mediator of the Fevad (Federation of e-commerce and distance selling, 60 rue de la Boétie, 75008 Paris) for consumer disputes related to the performance of the Services or related to the Products ordered using the Site and for which a written complaint was previously addressed to our Company and remained unanswered.
To access the site of the FEVAD e-commerce Mediator service: http://www.mediatorfevad.com.